Tell us about yourself
Shopping from 11Dream just got easier with 11Dream.in !

Shop 365 days with amazing discounts, daily surprise offers, crazy deals, flash sales and special discounts by brands ONLY at 11Dream.in which is ALWAYS ON DISCOUNT ROUND THE YEAR.

Apart from an online presence do you also have a Retail presence?
Yep! We are present across the city. Please visit Store locator to locate a store near you.

Do I have to register myself before making a purchase?
While you may enjoy browsing our collection at leisure, we advise you to register at the time of check out for the first time to enjoy a superior shopping experience every time you visit us. We will also keep you updated on your orders and refunds through SMS/email. We will require you to register at checkout.

How do you ship the purchased items? Are there any charges?
At 11Dream, we ensure that our customers receive the purchased items in the finest condition and on time. Depending on your location, the product will be delivered to your doorstep upto 7 days. We offer free shipping on 11Dream products, above Rs.100000 Please access the Shipping Information for more details.

Do you ship the items to an international address?
At present, we are only offering local shipping of orders. But we would love to help you out, so call our 11Dream executive and we can see if it can be worked out.

How can I change the shipping address of my order?
You can change your shipping address by logging in to your 11Dream account. You can select the order, the new address that you wish to ship to and update by clicking on “change address” button.

What do I need to do if I have forgotten my password?
To generate a new password, you need to just click on forgot password at the login page post which we will send you an email with a link to generate your new password.

How do you communicate the dispatch and delivery details?
We will keep you informed through SMS & Email till your purchase is delivered to you.

What happens if your courier is unable to deliver the product?
Our Delivery partner will make three attempts to deliver before returning the product to our warehouse. You may contact us at [email protected]. We are available from 11 am to 10 pm all days

What is your return and cancellation policy?
Please visit Returns and Cancellations for more details, should the product not be to your satisfaction.

Do you offer Cash on Delivery – COD?
We regret that we are not offering cash on delivery at this point in time

I have placed an order, how soon will I receive the same?
Thank you for shopping at 11Dream. Your purchase will be delivered at your shipping address upto 7 days of placing an order.

Can I place an order and have it delivered as a gift to an alternate address?
Yes. We will be happy to have a product delivered as a gift to an alternate address.

Do you offer gift wrapping?
At 11Dream, we would like to offer you the best shopping experience. We will be happy to gift wrap your purchase as a service gesture.