Introduction

Welcome to the 11Dream, brought to you by Future Lifestyle Fashions Ltd( “ Company”). In using the 11Dream.in service. You are deemed to have accepted the terms and conditions listed below. Products/services and information displayed on 11Dream.in constitute an ‘invitation to offer’. Your order for purchase constitutes your ‘offer’, which shall be subject to the terms and conditions as listed below. 11Dream.in reserves the right to accept or reject your offer. If you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details and therefore process the order. Our acceptance of your order will take place upon dispatch of the product(s) ordered. No act or omission of 11Dream.in prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer.

Membership Eligibility

Use of the Site is available only to persons who can form legally binding contracts under applicable law. Persons who are ‘incompetent to contract’ within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below that of 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material that is for adult consumption, the sale or purchase of which to/by minors are strictly prohibited. 11Dream reserves the right to terminate your membership and refuse to provide you with access to the Site if 11Dream discovers that you are under the age of 18 years. The Site is not available to persons whose membership has been suspended or terminated by 11Dream.in for any reason whatsoever. If you are registering as a business entity, you represent that you have the authority to bind the entity to this User Agreement. Unless otherwise specified, the materials on this website are directed solely at those who access this website from India. 11Dream.in makes no representation that any products or services referred to in the materials on this website are appropriate for use, or available outside India. Those who choose to access this Site from outside India are responsible for compliance with local laws if and to the extent local laws are applicable. 11Dream.in will deliver the products only within India and will not be liable for any claims relating to any products ordered from outside India.

Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede 11Dream.in previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of Brandfactoryonline.com you agree to be bound by the Terms and Conditions.

Account and Registration Obligations

If you use 11Dream.in, you shall be responsible for maintaining the confidentiality of your User ID and Password and you shall be responsible for activities that occur under your User ID and Password. You agree that if you provide any information that is untrue, inaccurate, not current or incomplete or 11Dream.in has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms of Use, 11Dream.in has the right to indefinitely suspend or terminate or block access of your membership with 11Dream.in.

 

You also agree to:

1. Provide true, accurate, current and complete information about yourself as prompted by 11Dream.in registration form (such information being the ‘Registration Data’). The information which compulsorily needs to be filled are marked in asterix (*) sign.

2. Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if 11Dream.in has reasonable grounds to suspect that such information is untrue, inaccurate, not current or not in accordance with the User Agreement, 11Dream.in has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site.

Pricing Information

While 11Dream.in strives to provide accurate product and pricing information, pricing or typographical errors may occur. 11Dream.in cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, 11Dream.in shall have the right at sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mis-priced, 11Dream.in may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and 11Dream.in will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that 11Dream.in accepts your order the same shall be debited to your Debit Card/credit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to 11Dream.in dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account.

We strive to provide you with the best prices possible on 11Dream.in as well as in our 11Dream.in retail stores. However, sometimes a price online may not match the price in a store. In our effort to be the lowest price provider in your particular geographic region, store pricing will sometimes differ from online prices. Prices and availability are subject to change without notice.

Cancellation by 11Dream.in

Due to various fraudulent activities experienced with ecommerce websites, we ensure an additional security measure for valued customers like yourself. As a part of these additional security measures, we might request you to provide relevant supporting documents (Identity proof etc). The documents shared with us are safe and will remain undisclosed to any outside party. In case the requested documents are not shared with us, 11Dream.in reserves the right to cancel the order entirely with due intimation to the concerned person. 11Dream.in reserves the right to cancel any order with due intimation to the concerned person, under situations where 11Dream.in is not able to meet the requirement of the order placed. However, 11Dream.in will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund, will be made in reasonable time (within 10 days).

Cancellations by the Customer

In case we receive a cancellation notice and the order has not been processed/approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed and shipped out by us. 11Dream.in has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by 11Dream and accept 11Dream.in‘s decision regarding the cancellation.

RETURNS

We at 11Dream.in follow a 15 Days return policy for non-discounted and discounted products shopped from our website – www.11Dream.in. We want you to be fully satisfied with every item you purchase from 11Dream.in. If, for whatever reason, you are not satisfied with your purchase.

 

Credit Card/Debit Card Details

You agree, understand and confirm that the credit/debit card details provided by you for availing of services on 11Dream.in will be correct and accurate and you will not use the credit/debit card which is not lawfully owned by you, i.e. in a credit/debit card transaction, you must use your own credit/debit card. You further agree and undertake to provide the correct and valid credit/debit card details to 11Dream.in. Further the said information will not be utilised and shared by 11Dream.in with any of the third parties unless required for fraud verifications or by law, regulation or court order. 11Dream.in will not be liable for any credit/debit card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively on you.

Fraudulent /Declined Transactions

11Dream.in reserves the right to recover the cost of goods, collection charges and lawyers fees from persons using the Site fraudulently. 11Dream.in reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.

Electronic Communications

When you visit the Site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You agree that 11Dream agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

You Agree and Confirm

1. That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by 11Dream.in for re-delivery shall be claimed from you.

2. That you will use the services provided by 11Dream.in, its affiliates, consultants and contracted companies, for lawful purposes only and comply with 11Dream applicable laws and regulations while using the Site and transacting on the Site.

3. You will provide authentic and true information in 11Dream instances where such information is requested of you. 11Dream.in reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), 11Dream.in has the right in its sole discretion to reject the registration and debar you from using the Services of 11Dream.in and / or other affiliated websites without prior intimation whatsoever.

4. That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site

5. That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.

6. That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item’s description.

7. To receive promotional mailers and sms

You may not use the Site for any of the following purposes:

1. Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.

2. Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.

3. Gaining unauthorised access to other computer systems.

4. Interfering with any other person’s use or enjoyment of the Site.

5. Breaching any applicable laws;

6. Interfering or disrupting networks or web sites connected to the Site.

7. Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner. 11Dream.in reserves full right to take appropriate action against you, for violating the above mentioned rules and regulations.

 

Modification of Terms & Conditions of Service

11Dream.in may at any time update the Terms & Conditions of Use of the site without any prior notification to you. You can access the latest version of the User Agreement at any given time on 11Dream.in. You should regularly review the Terms & Conditions on 11Dream.in. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this site.

Governing Law and Jurisdiction

This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Mumbai shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by the Company and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Mumbai. The language of Arbitration shall be English. The High Court of judicature at Mumbai alone shall have the jurisdiction and the Laws of India shall apply.

Reviews, Feedback, Submissions

All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to 11Dream.in on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the ‘Comments’) shall be and remain S11Dream.in’s property. Such disclosure, submission or offer of any Comments shall constitute an assignment to 11Dream.in of all worldwide rights, titles and interests and copyrights and other intellectual properties in the Comments . Thus, 11Dream.in owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. 11Dream.in will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. 11Dream.in is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the Site will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of ‘spam’. 11Dream.in does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Site. You grant 11Dream.in the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify 11Dream.in and its affiliates for all claims resulting from any Comments you submit. 11Dream.in and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.

Copyright & Trademark

The Company expressly reserve all intellectual property rights in 11Dream.in text, programs, products, images, processes, technology, content and other materials, which appear on this Site. Access to this Site does not confer and shall not be considered as conferring upon anyone any license under any of 11Dream.in or any third party’s intellectual property rights. Any and all intellectual property rights, including copyright, in this website are owned by the Company . Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of 11Dream.in. You may not modify, distribute or re-post anything on this website for any purpose. The Trademark 11Dream ,11Dream.in names and logos and related product and service names, design marks and slogans are the trademarks or service marks of the Company.